To optimize the management of your replies, you can use the search filters.

1. Go to your Inbox page, and select one of the two following tabs:

  • To Do: All replies from your sequences emails that you received and for which you haven't replied yet
  • Done: All emails that have been received and which you have replied to

2. Click on Filters to refine your search

3. Filter on one or more search criteria:

Categories:  automatic classification proposed by our AI (Artificial Intelligence) following the first reply to a sequence email: positive, negative, out of office, bounce, wrong contact, do not contact, unknown, antispam, not available

Users:  sender of the last email who also owns the contact

If the Users filter is not there, you can make a request in the chat to have this option (option to share the mailbox with different users).

Sequences: the relevant sequence(s) from which the responses come from

4. Save your filters to access them later using the Saved searches tab (a saved research can be edited or deleted)

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