Templates can be used either to improve your productivity when replying to your prospects or as a library to edit your sequences.
Reply to your prospects:
1. Go to the Inbox tab
2. Open an email and click on Answer
3. Select a template via the @ icon in the mail edit bar
Use your email templates when editing a sequence :
1. Go to one Sequence, in the Edit tab
2. Open an inactive sequence or create a new sequence
3. Select a template via the @ icon list in the mail edit bar